1. Booking & Payment

• Lessons must be booked in advance and are confirmed upon payment.

• Payment is due at the time of booking

• Travel fees may apply depending on location and will be agreed in advance.

2. Cancellation Policy

• A minimum of 24/48 hours’ notice is required to cancel or reschedule a lesson.

• Late cancellations within 24 hours will be charged in full. 48 hours 50%

• Missed sessions (no-shows) are non-refundable.

3. Weather & Travel

• As a travelling coach, I will attend your yard at the agreed time.

• Lessons may be rescheduled in the event of severe/unsafe weather or travel conditions.

• If I am delayed due to traffic or unforeseen circumstances, I will inform you as soon as possible.

4. Rider Responsibility

• Riders must wear appropriate clothing, including a correctly fitted riding hat and suitable footwear. Hat must be PAS 015 (2011), VG1 01.040, or Snell E2016/E2021—and feature a kitemark or SEI mark and be professionally fitted. A body protector is highly recommended, compulsory for crossc ountry riding where fences are fixed.

• Riders participate at their own risk.

• You agree to follow all coaching instructions given during the session.

5. Nervous Rider Coaching

• I provide a supportive and non-judgemental environment.

• However, you remain responsible for your own decisions while handling or riding your horse.

• You agree to communicate honestly about your confidence levels so sessions can be adapted safely.

6. Horse & Equipment

• Horses must be fit, sound, and suitable for the lesson.

• Tack and equipment must be safe and in good working condition.

• I reserve the right to stop a session if I believe there is a risk to horse or rider.

7. Yard Safety

• The client is responsible for providing a safe and suitable environment to work in.

• This includes safe footing, secure fencing, and minimising hazards or distractions.

8. Liability

• Horse riding and handling are high-risk activities.

• I accept no liability for injury, loss, or damage to persons, horses, or property, except where required by law.

• Clients are advised to have appropriate insurance.

9. Safeguarding (Under 18s)

• Riders under 18 must be supervised by a parent or responsible adult at all times.

• The supervising adult remains responsible for the rider.

10. Agreement

By booking a session, you confirm that:

• You have read and agree to these terms

• You understand the risks involved in equine activities

• You accept responsibility for your own safety and your horse